Case Study

How Roka Security helped Patriot Bank improve several cyber security concerns

The Client

Patriot Bank is a regional bank with 10 locations in Connecticut and New York. The bank’s focus is retail and commercial banking, with business lines for municipal and non-profits too. Patriot provides the full suite of savings and lending services that you would expect from a bank.

The Challenge

Patriot Bank and Technology Management were always looking for ways to improve their cyber security, and to improve the planning and approach to cyber security. They wanted to get more value from their current process and implement best practice tactical and strategic solutions.

What Had They Tried Before?

Despite providing hosting, managed services, helpdesk, vCIO services, and other IT services for customers, security had never been at the forefront of the offerings from Meridian.

In many other areas of IT, the company was already providing best practice services for customers and their technology environment; but not in the area of cyber security, despite growing demand from customers.

It was supporting customers with all of their services hosted within the Meridian MSP network; and also those with their own infrastructure that the Meridian technology team managed.

As a professional MSP and technology company, Meridian did their due diligence to research security products and services. They then needed to make a decision to either build in-house cyber security expertise or to bring in a partner.

After trying a few solutions, they ended up deciding to bring in a trusted partner. This made the most sense as it allowed the business to concentrate on its ‘bread and butter’ offerings, while also allowing upsell of additional services to customers, which would include cyber security.

The Solution

Download the entire case study to find out how Roka Security helped Patriot Bank improve several cyber security concerns.